Some Questions &Answers

A woman sitting in a cozy glass cabing, watching northern lights

Everything starts one you contact us with your thoughts and the dates. Afterward, we have a video call with you to understand your interests and limits. Following our first call, we prepare a unique itinerary for you. On our second call, we present you the itinerary in detail. Upon payment, we proceed with bookings of hotels and activities. Let us help you plan your dream trip! Contact us today to start creating your tailor-made vacation experience.

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Do you have a Question?

Do I need to pay for the first video call?

The first video call that we make to learn about your interests, preferences and to give general information about the arctic region and what to expect here, is completely free.

Where will I stay along the trip?

Where we stay matters; because it is not only for resting and eating. We only offer high-end hotels and unique lodges to enhance your experience in Swedish Lapland.

Will I see northern Lights?

Northern lights can predictable however not for long terms. We continuously follow data and forecast programs along the trip, in case there is solar activity and clear sky to let us enjoy aurora borealis.

Can I book for Groups?

For a more personal experience, we arrange travels for not more than 8 people for groups.

What about the Cancellation?

The cancellation fee is 20% for cancellations more than 60 days before the start date of the trip. The cancellation fee is 100% for cancellations within 60 days before the start date of the booked services. If the country in which your trip takes place has banned travel for incoming travellers you will get a full 100% refund.